When a signature is waiting, Alerts or the plan shows Sign document. Tap it, allow the new tab, and finish on the carrier page. Stay on the phone until that page says the signature is done. If the link expired, the agent has to send a new one.

FAQ

Short answers you can use on a call with your agent.

The link expired. What now?

Ask your licensed agent to send a new signature request. The portal cannot mint a fresh carrier link on its own.

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