Alerts are the bell at the top, and a row in the menu. Document requests, signatures, and messages from the agency land there.

Alerts screen with the bell in the header and an empty list
Tap the bell. Open the row the agency sent. It stays until the file or signature is done.

FAQ

Short answers you can use on a call with your agent.

Do I have to mark an alert read?

Opening it is enough for most items. Action needed alerts stay visible until you send the file or finish the signature.

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